Senior Manager - Observability

Req. ID: JR102271 Senior Manager - Observability Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking a seasoned Senior Manager – Observability to lead the strategy, transformation, and enterprise adoption of observability and AIOps capabilities. This role will oversee multiple teams and platforms, driving innovation, operational excellence, and measurable business impact. # Key Responsibilities * Observability Strategy & Transformation: Define and own enterprise observability roadmap aligned with IT and business goals * AIOps Leadership: Drive predictive operations using AIOps platforms such as BigPanda and ServiceNow * Platform Ownership: Oversee platforms like Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes * SRE Enablement: Drive adoption of SLIs, SLOs, error budgets, and reliability engineering practices * Automation: Scale automation using Python, PowerShell, and orchestration tools * Incident Excellence: Improve MTTR, MTTD through strong incident and problem management practices * People Leadership: Build and scale high-performing teams including managers and leads * Stakeholder Engagement: Partner with senior leaders and provide executive reporting # Required Skills & Qualifications 15+ years of experience in IT infrastructure, operations, or observability 5+ years of leadership experience including managing managers Experience with Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes Experience with AIOps tools such as BigPanda, ServiceNow AIOps Strong understanding of SRE principles Proficiency in Python and PowerShell Strong ITIL knowledge Excellent collaborator and communication skills Job Profile(s): IT Manager 2 Relocation level: (TBD) Before Getting Started Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that: * Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence. * If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process. ​​​​ As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.