CX OM BUSINESS SYSTEMS ANALYST

Req. ID: JR103273 CX OM BUSINESS SYSTEMS ANALYST Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. This Job is part of CX OMI / OM BI Desk providing critical, customer‑facing and internal reporting that directly supports CX OM operations, CSO, and Sales Operations. This function is foundational to daily execution, leadership visibility, and cross‑functional coordination—particularly during reporting model transitions and Snowflake migrations. The work supported by this role is ongoing, operationally critical, and not temporary in nature. * Operational Continuity: own and support customer‑critical reporting subscriptions (backlog, shipment, account‑specific reporting) and serve as a first line of response for BI desk issues. * The role requires immediate productivity, CX domain knowledge, and established stakeholder trust. * The scope includes long‑horizon responsibilities such as reporting rationalization, migration of a large reporting footprint to Snowflake/or any other as per business need, and ongoing issue resolution. Strategic Value: * Ensures stability during reporting model transitions and Database migration (ex: Snowflake) * Reduces reporting complexity and operational debt through rationalization * Strengthens CX OM resiliency during market volatility * Enables future automation and AI enablement efforts (including early Copilot Studio work) Job Requirements: * Educational Qualifications : Bachelors degree, preferably in technology * Years of Relevant Experience : Minimum 2 years * Technical Skills / Tools Proficiency : SQL, Power BI, MS Office suite, understanding of DBMS * Domain / Functional Expertise : Awareness in Supply Chain Management, Order Management * Language/Soft Skills/Interpersonal Skills : Proficient in English, both in written and verbal, Good collaborator, good Team player, Take initiatives in alignment with the team, curious to learn and explore new tools and opportunities. * Analytical & Problem-Solving Abilities : High analytical skills, enthusiasm to take up and solve business and technical problems. * Certifications & Licenses : Preferred - Microsoft Certified: Power BI Data Analyst Associate (PL-300). * Further scope and expectations : AI Adoption, Knowledge in evolving AI tools & AI best practices, Basic idea on AI driven Power BI features, AI-First Thinking, integration of AI. Job Profile(s): Business Analyst 2 Relocation level: (TBD) Before Getting Started Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that: * Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence. * If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process. ​​​​ As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.