Staff Observability Engineer

Req. ID: JR86715 Staff Observability Engineer Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Thursday, November 27, 2025 7:55 PM As a Staff Observability Engineer ,working on various monitoring tools at Micron Technology, you will support the installation, maintenance, and administration of Micron’s monitoring & Observability tools under your responsibility. Provide the ability to gather report and alarm on infrastructure software or hardware for the purpose of ensuring reliable operations of information technology. Specialization is required in user support, system performance management tools, security, knowledge module development, and tuning of systems monitoring to ensure always higher system performance. You will work with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will Administer, monitor, and support the monitoring and observability services. Maintain and support the tools to enable global application and infrastructure monitoring. Monitor systems and proactively address performance bottlenecks Collaborate with cross-functional teams on infrastructure needs. Document system configurations and operational procedures. Support in incident resolution and troubleshooting . Document changes and standard operating procedures Key Responsibilities: * Lead Observability Strategy: Define and execute the observability roadmap aligned with business and IT goals, integrating AIOps and SRE principles. * Tool Ownership & Integration: Manage and optimize observability tools including OpsRamp, Splunk, AppDynamics, NetBrain, ThousandEyes, and explore new platforms like BigPanda and ServiceNow AIOps. * Automation Leadership: Drive automation of L1/L2 operational tasks using Python and PowerShell, improving efficiency and reducing manual intervention. * SRE Adoption: Collaborate with cross-functional teams to implement Site Reliability Engineering (SRE) practices, including SLIs/SLOs, error budgets, and incident response automation. * Monitoring & Dashboarding: Design and maintain comprehensive dashboards and alerting mechanisms for infrastructure, applications, and network performance. * Incident & Problem Management: Partner with ITSM teams to enhance incident detection, root cause analysis, and resolution workflows. * Mentorship & Collaboration: Lead and mentor a team of observability engineers, fostering a culture of innovation, ownership, and continuous improvement. Required Skills & Qualifications: * 10+ years of experience in IT operations, observability, or infrastructure monitoring. * Strong hands-on experience with tools like Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes. * Experience with AIOps platforms (BigPanda, ServiceNow AIOps preferred). * Proficiency in Python and PowerShell for automation and scripting. * Familiarity with SRE principles and implementation strategies. * Solid understanding of ITIL processes (Incident, Change, Problem Management). * Excellent communication, leadership, and stakeholder management skills. Job Profile(s): Software Engineer E4 Relocation level: (TBD) Before Getting Started Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that: * Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence. * If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process. ​​​​ As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.