Technical Program Manager

You will work with cross-functional engineering and operations teams to drive execution with strong ownership, urgency, and accountability, ensuring high-quality and predictable delivery outcomes. You will work with Product, Engineering, and Architecture teams to translate business requirements into scalable technical plans, influencing design decisions to meet enterprise reliability and performance needs. You will work with service owners and platform teams to drive initiatives across multi-tenant M365 environments, ensuring security, compliance, and operational excellence. You will work with operations and Product teams to support Customer Zero validation scenarios, improving feature maturity, readiness, and enterprise adoption. You will work with cross-functional teams to establish program governance, including KPI tracking, risk management, telemetry-driven insights, and continuous improvement. You will work with leadership and stakeholders across the organization to provide clear communication, drive alignment, and influence outcomes without direct authority. Bachelor's degree in computer science, Engineering, or related field AND 4+ years of experience. in engineering, technical program management, or related technical roles OR equivalent experience. 6+ years of experience managing cross-functional and/or cross-team technical programs. 2+ years of experience working with M365, cloud platforms or large-scale distributed systems. Experience or exposure to AI/ML concepts, automation, or agent-based solutions, including applying these technologies to improve workflows or operational efficiency. Experience delivering programs using Agile or Scrum methodologies. Any M365 services related certifications. Understanding of Azure Cloud services